Terms & Conditions

Your Agreement to Terms & Conditions
This Document contains the terms and conditions of your receipt and payment for G3 Labs, Inc. (minoTOR) goods and services and is subject to arbitration. THESE TERMS AND CONDITIONS APPLY TO ALL PURCHASES OF G3 LABS, INC. (MINOTOR) GOODS AND SERVICES.
Welcome to G3 Labs, Inc. (minoTOR), Inc.’s ("G3 Labs, Inc. (minoTOR)", "us" or "we") website. By using our website ("Site") or placing an order, you accept and agree to be bound by these Terms and Conditions ("Terms and Conditions") and our Privacy Policy. Use of the Site is only available to users who are 18 years of age or older and reside in the United States, or its possessions and territories. G3 Labs, Inc. (minoTOR) makes no claims that the Site or any of its content is accessible from outside the United States. Should you access our Site outside of the United States, you do so on your own initiative and are responsible for compliance with local laws.
We may update these Terms and Conditions from time to time in our sole discretion. The modified Terms and Conditions will be effective 30 days following posting and you agree to the new posted Terms and Conditions by continuing your use of the Site and/or placing an order. Each time you use the Site or place an order, you reaffirm your acceptance of the then-current Terms and Conditions, and your agreement to be bound hereby. You are responsible for staying informed of any changes and are expected to check this page from time to time so you are aware of any changes. If you do not agree with the modified Terms and Conditions, you should stop using the Site.

I. Eligibility

By using our Site, you represent that you have reached the age of majority where you live and that you have the legal ability to accept these Terms and Conditions and to use the Site in accordance with these Terms and Conditions.

Important Health Information

People with certain conditions may not use the G3 Labs, Inc. (minoTOR)® program; these include, but are not limited to people who: (a) are pregnant, (b) are allergic to soy, peanuts, or latex (which is used in food processing), (c) have anorexia or bulimia, (d) have chronic kidney disease, or (e) have a condition requiring a gluten-free or ketogenic diet.

Children under 14 years of age may not be on the G3 Labs, Inc. (minoTOR) program. Adolescents aged 14-17 years require a specific meal plan and physician approval. Nursing mothers also require an adjusted meal plan. Men weighing in excess of 450 lbs. and women weighing in excess of 400 lbs. require doctor approval.

These statements have not been evaluated by the Food and Drug Administration. Information and products, and ingredients are not intended to prevent, cure, or diagnose any condition. Caffeine is not recommended for children, nursing or pregnant women, or those sensitive to caffeine.

Consult your physician before using this product if you are taking any medication or are under a physician’s care for a medical condition.

Beta-alanine may cause a harmless, temporary tingling or flushing sensation.

Do not consume more than 3 (three) minoTOR™ within a 24 hour period.

Money Back Guarantee

If you’re not satisfied with your first order, email [email protected] within the first 14 days and send the remaining items back for a full refund, less shipping. Good on new, first order only. Limit one per customer.

Return Policy

If, within thirty days of receipt of your package, there is any reason you wish to return any unopened item, G3 Labs, Inc. (minoTOR) will give you a refund (less return shipping), no questions asked, that’s how confident G3 Labs, Inc. (minoTOR) is.

Return Authorization Number (RMA#).

Please email Customer Service at mailto:[email protected] to obtain a Return Authorization Number (RMA#). All requests for refunds and returns must be made within 30 days of receipt of your package. Your package must be postmarked within 48-72 hours after the RMA # has been issued to you.

Please note: Any packages that are returned to our warehouses without an RMA#, including any orders which were not cancelled prior to order processing, and/or refused at the time of delivery, will have a return shipping fee of $19.99 (subject to change) deducted before a credit (if any) is issued.

FedEx Convenience Label

Once you receive your RMA#, put this number on the package. Indicate the reason for your return, include the packing slip that came with your order, and wrap the package securely. If you do not have your packing slip, please indicate the order number on a separate piece of paper and, enclose it in the package. For your convenience, we will email you a return FedEx label (for program orders only). A return shipping fee will be deducted before a credit (if any) is issued. Affix the return label that was sent to you. You can either arrange with FedEx to pick up your package or you can drop off your package to a FedEx location.

Returning your package on your own?

Once you receive your RMA#, put this number on the package. Indicate the reason for your return, include the packing slip that came with your order, and wrap the package securely. If you do not have your packing slip, please indicate the order number on a separate piece of paper, enclose in the package and send the package to the following address:

G3 Labs, Inc. – (Your RMA#)

PO Box 1137

Phoenix, AZ 85001

To ensure proper credit to your account, G3 Labs, Inc. (minoTOR) recommends that you use UPS, Federal Express or Insured Parcel Post for shipment. Please save your shipping receipt and your tracking information until your return is processed.

Credits are issued within 14 business days after your return is processed in the G3 Labs, Inc. (minoTOR) warehouse, but may not appear on your statement for 1-2 billing cycles. Refunds issued by paper check can take up to 4 weeks to be processed. Shipping costs are not refundable unless it is a result of our error. Credits are issued back to the original method of payment for the returned product. Please note that G3 Labs, Inc. (minoTOR) is not responsible for any bank or credit card fees that you may incur.

Retail Purchases

Purchase of product(s), other than from authorized retailers and distributors, is not recommended, and is done so at your own risk.

There is a select group of authorized retailers and distributors that may sell or distribute G3 Labs, Inc. (minoTOR)® products. G3 Labs, Inc. (minoTOR) carefully constructs, manages and maintains these exclusive channels to ensure the authenticity, freshness, quality and safety of its products, along with the integrity of its brand and its goodwill with consumers. You may call customer service to find our select group of authorized retailers and distributors, as the group is subject to change. Any online purchase of our products from any other website or third party, is unauthorized and fraudulent. These products could be counterfeit, tampered with, damaged or beyond their expiration dates. They should not be ingested.

When you purchase G3 Labs, Inc. (minoTOR)® products and services from the select group of authorized retailers and distributors, please refer to the return policies and money back policies of such authorized retailers and distributors.

Content Posted By You

Content posted by you includes, but is not limited to, posting on G3 Labs, Inc. (minoTOR)’s social media pages. These sites contain various pages where you and others may post content (“Sites”). You may only post content to the Sites that you created or which the owner of the content has given you permission to post. You may not post or distribute content that is illegal or that violates these Terms and Conditions. By posting or distributing content to the Sites, you represent and warrant that (a) you own all the rights to the content or are authorized to use and distribute the content to these Sites and (b) the content does not and will not infringe any copyright or any other third-party right nor violate any applicable law or regulation.

By submitting or posting content to the Sites, you grant G3 Labs, Inc. (minoTOR), its affiliates, subsidiaries, assigns, agents, and licensees the irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, and promote any posted content in any medium. Once you submit or post content to the Sites, G3 Labs, Inc. (minoTOR) will not give you any right to inspect or approve uses of such content or to compensate you for any such uses. G3 Labs, Inc. (minoTOR) owns all right, title, and interest in any compilation, collective work or other derivative work, whether or not created by G3 Labs, Inc. (minoTOR), using or incorporating content posted to the Sites. For more information please review G3 Labs, Inc. (minoTOR)’s Privacy Policy.

You should carefully choose the information you post on the Sites. Any content that you post to the Sites will be considered non-confidential and non-proprietary. You may not post the following items: telephone numbers, street addresses, last names, URLs to external sites, any form of HTML or programming code, or any photographs containing nudity, or obscene, lewd, excessively violent, harassing, sexually explicit, or otherwise objectionable subject matter. You are solely responsible for anything you may post on these Sites and the consequences of posting anything on these Sites.

G3 Labs, Inc. (minoTOR) is not responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Sites.

Content Posted By Others

G3 Labs, Inc. (minoTOR) is not responsible for, and does not endorse, content in any posting made by others on the Sites. You are solely responsible for your reliance on anything posted by others on the Sites. Under no circumstances will G3 Labs, Inc. (minoTOR) be held liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you or any third party in connection with the use of or reliance of any content posted by a third party on the Sites.

If you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately. G3 Labs, Inc. (minoTOR) has the right to remove any user contributions from these Sites for any or no reason. G3 Labs, Inc. (minoTOR) reserves the right to take necessary legal action against users.

Activities Prohibited on the Sites

The following is a partial list of the types of conduct that are illegal or prohibited on the Sites. G3 Labs, Inc. (minoTOR) reserves the right to investigate and take appropriate legal action against anyone who, in G3 Labs, Inc. (minoTOR)’s sole discretion, engages in any of the prohibited activities on the Sites. Prohibited activities include, but are not limited to, the following:

·         Posting material that infringes the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;

·         Posting material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by G3 Labs, Inc. (minoTOR) in its sole discretion. G3 Labs, Inc. (minoTOR) takes no responsibility for monitoring such content or in evaluating it;

·         Posting advertisements or solicitations of business;

·         After receiving a warning, continuing to disrupt the normal flow of dialogue, or posting comments that are not related to the topic being discussed (unless it is clear the discussion is free-form);

·         Posting chain letters or pyramid schemes;

·         Impersonating another person;

·         Distributing viruses or other harmful computer code which is malicious or technologically harmful;

·         Harvesting or otherwise collecting information about others, including email addresses, without their consent;

·         Allowing any other person or entity to use your identification for posting or viewing comments;

·         Posting the same note more than once or “spamming”;

·         Harassing, threatening, stalking, or abusing any person;

·         Attempting to gain unauthorized access to, interfere with, damage or disrupt any parts of the Sites or Site, the server on which the Sites or Site is stored, or any server, computer or database connected to the Sites or Site; or

·         Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Sites or Site, or which, in the sole discretion of G3 Labs, Inc. (minoTOR), exposes G3 Labs, Inc. (minoTOR) or any of its customers or suppliers to any liability or detriment of any type.

          Monitoring and Enforcement; Termination

G3 Labs, Inc. (minoTOR) reserves the right, but is not obligated, to do any or all of the following:

·         Record the dialogue or content posted on any pages of the Sites;

·         Investigate an allegation that anything posted on the Sites does not conform to these Terms and Conditions and determine in its sole discretion to remove or request the removal of the posting;

·         Remove postings which are abusive, illegal, or disruptive, or that otherwise fail to conform with these Terms and Conditions;

·         Terminate your access to the Sites upon any breach of these Terms and Conditions (either directly or through breach of any other terms and conditions or operating rules applicable to you);

·         Monitor, edit, or disclose any posting on the Sites; and

·         Edit or delete any communications posted on the Sites, regardless of whether such communications violate these standards; or

·         G3 Labs, Inc. (minoTOR) may disclose your information including personal identity and other personal information to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

Without limiting the foregoing, G3 Labs, Inc. (minoTOR) has the right to fully cooperate with any law enforcement authorities or court order requesting or directing G3 Labs, Inc. (minoTOR) to disclose the identity or other information of anyone posting any materials on or through the Site or any Sites. YOU WAIVE, AND HOLD HARMLESS G3 LABS, INC. (MINOTOR) FROM, ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY G3 LABS, INC. (MINOTOR) DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY ANY OF G3 LABS, INC. (MINOTOR), LAW ENFORCEMENT AUTHORITIES OR OTHER THIRD PARTIES.

G3 Labs, Inc. (minoTOR) does not undertake to review any materials before you have posted them on the Sites, and cannot ensure prompt removal of objectionable material after it has been posted. G3 Labs, Inc. (minoTOR) assumes no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. G3 Labs, Inc. (minoTOR) has no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

G3 Labs, Inc. (minoTOR) has the right to terminate your access to the Site or Sites for any reason, including, without limitation, if G3 Labs, Inc. (minoTOR), in its sole discretion, considers your use to be unacceptable. G3 Labs, Inc. (minoTOR) may, but shall not be under no obligation to, provide you a warning prior to termination of your use of the Site or Sites.

VIII. G3 Labs, Inc. (minoTOR) Intellectual Property

The entire contents of the Site or Sites are copyrighted as a collective work under the laws of United States and other copyright laws. G3 Labs, Inc. (minoTOR) holds the copyright in the collective work. The collective work includes works which may be property of other members. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download portions of the material from the different areas of the Site or Sites solely for your own non-commercial use, unless otherwise permitted (e.g., in the case of electronic coupons, etc.). Any redistribution, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner. You agree not to change or delete any proprietary notices from materials downloaded from the Site or Sites.

The Site and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by G3 Labs, Inc. (minoTOR) or its affiliates, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms and Conditions permit you access to the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any of the material on our Site.

You must not (i) modify copies of any materials from the Site; (ii) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text, and (iii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Site. You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Site in breach of the Terms and Conditions, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by G3 Labs, Inc. (minoTOR). Any use of the Site not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark and other laws.


The G3 Labs, Inc. (minoTOR) name, logo and all related names, logos, product and service names, designs and slogans are trademarks of G3 Labs, Inc. (minoTOR) or its affiliates or licensors. You must not use such marks without the prior written permission of G3 Labs, Inc. (minoTOR). All other names, logos, product and service names, designs and slogans on this Site are the trademarks of their respective owners.

Copyright Protection

If you believe any materials accessible on or from the Site infringe your copyright, you may request removal of those materials (or access thereto) from this Site by contacting G3 Labs, Inc. (minoTOR) (as set forth below) and providing the following information:

·         Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible, include a copy or the location (g., URL) of an authorized version of the work.

·         Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.

·         Your name, address, telephone number, and email address.

·         A statement that you have a good faith belief that the complained use of the materials is not authorized by the copyright owner, its agent, or the law.

·         A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.

·         A signature or the electronic equivalent from the copyright holder or authorized representative.

Changes to the Site

G3 Labs, Inc. (minoTOR) may update the content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and G3 Labs, Inc. (minoTOR) is under no obligation to update such material.

Information About You and Your Visits to the Site

All information we collect on this Site is subject to our Privacy Policy. By using the Site, you consent to all actions taken by G3 Labs, Inc. (minoTOR) with respect to your information in compliance with the Privacy Policy.

Online Purchases and Other Terms and Conditions

All purchases through this Site or other transactions for the sale of goods or services or information formed through the Site or as a result of visits made by you are governed by these Terms and Conditions.

Additional terms and conditions may also apply to specific portions, services or features of the Site. All such additional terms and conditions are hereby incorporated by this reference into these Terms and Conditions.

Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. G3 Labs, Inc. (minoTOR) has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

G3 Labs, Inc. (minoTOR) may disable all or any social media features and any links at any time without notice in our discretion.

Legal Disclaimers


The Sites and/or Site and the content are provided on an “as is” and “as available” basis. TO THE FULLEST EXTENT PERMITTED BY LAW, G3 LABS, INC. (MINOTOR), ITS LICENSORS, AND ITS SUPPLIERS, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. G3 Labs, Inc. (minoTOR) makes no warranty as to the reliability, accuracy, timeliness, usefulness, adequacy, completeness or suitability of the Sites and/or Site. G3 Labs, Inc. (minoTOR) cannot and does not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. G3 Labs, Inc. (minoTOR) cannot and does not guarantee or warrant that files available for downloading from these Sites and/or Site will be free of infection by viruses, worms, Trojan horses, or other codes that manifest contaminating or destructive properties. G3 Labs, Inc. (minoTOR) cannot and does not guarantee or warrant that any content you post on the Sites will remain on the Sites. G3 Labs, Inc. (minoTOR) does not warrant or guarantee that the functions or services performed on the Sites and/or Site will be uninterrupted or error-free or that defects in the Sites and/or Site will be corrected.

The Sites and/or Site may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by G3 Labs, Inc. (minoTOR), are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of G3 Labs, Inc. (minoTOR). G3 Labs, Inc. (minoTOR) is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Limitation of Liability



You agree to indemnify, defend, and hold G3 Labs, Inc. (minoTOR), its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions or your use of the Sites and/or Site, including, but not limited to, any content that you may post, any use of the Sites’ and/or Site’s content, services and products other than as expressly authorized in these Terms and Conditions or your use of any information obtained from the Sites and/or Site.

Resolving Disputes — Arbitration

Most customer concerns can be resolved quickly and to the customer’s satisfaction by calling our customer service department. If G3 Labs, Inc. (minoTOR)’s customer service department is unable to resolve a complaint you may have to your satisfaction (or if G3 Labs, Inc. (minoTOR) has not been able to resolve a dispute it has with you after attempting to do so informally), we each agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction.

All disputes or claims that arise under or relate to these Terms and Conditions (whether in contract, tort or otherwise, whether past, pre-existing, or future, and including statutory, consumer protection, common law, intentional tort, injunctive, and equitable claims) will be resolved either in small claims court or by individual arbitration in accordance with the rules of the American Arbitration Association (“AAA”). Unless you and G3 Labs, Inc. (minoTOR) agree otherwise, any arbitration hearings will take place in the county (or parish) of your billing address. The AAA Rules are available online at, by calling the AAA at 1-800-778-7879. G3 Labs, Inc. (minoTOR) agrees that it will pay a consumer’s filing fee for the arbitration.

You agree to arbitration on an individual basis. In any dispute, NEITHER CUSTOMER NOR G3 LABS, INC. (MINOTOR) SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced (but in no case shall there be a class arbitration).

The arbitrator shall be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. This transaction and the arbitration shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA).

XII. Miscellaneous

Waiver and Severability

No waiver by G3 Labs, Inc. (minoTOR) of any of the terms and conditions set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of G3 Labs, Inc. (minoTOR) to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws rules.

Entire Agreement

These Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and G3 Labs, Inc. (minoTOR) with respect to the Sites and/or Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Sites and/or Site.


G3 Labs, Inc. (minoTOR) may deliver notice to you under these Terms and Conditions by means of electronic mail, a general notice on the site, or by written communication delivered by first class U.S. mail to your address on record in your G3 Labs, Inc. (minoTOR) account. You may give notice to G3 Labs, Inc. (minoTOR) at any time via electronic mail or by letter delivered by first class postage prepaid U.S. mail or overnight courier

Updated: February 3, 2017